Problem assigning issue to user

Juan Diego Carvajal Castaño May 14, 2021

When I assign an issue to someone, when I check the board, the issue appears as unassigned. However when I expand the issue details, the issue has asignees set, what could be happening? When I apply the assigned filter to the board, the issue appears as unassigned.

 

1 answer

0 votes
John Price
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 17, 2021

Juan - so you are saying:

1) the card on the board shows Unassigned (profile pic in bottom right of card)

2) clicking the card to see the issue shows an Assignee?

If so I don't know and you may want to contact support.  On Server/Data Center, that means there's an indexing problem, but that's not something that's normally an issue on Cloud since indexing happens automatically in the background.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events