Hello, I'm using jira cloud.In my projects, under issue development field there was a button "create branch" but its not seem anymore. I dont know why this happen. I looked custom fields, development fields seen locked. Can it be cause of this problem ? If it is, how can ı solve ?
Sorry to hear you are facing this problem.
The development fields in JIRA Cloud are usually locked since their purpose does not require them to be edited, so I believe this issue is caused by a different reason.
This documentation is related to JIRA Server, however, some of the steps to troubleshoot the missing option to "create branch" are still valid for JIRA Cloud:
1 - Check if the connection between JIRA Cloud and Bitbucket is working and the integration app is properly installed, by checking the configuration steps in the official documentation:
2 - Check if your user has the development tools permission under Project settings > Permissions
3 - Check if the bitbucket domains in the documentation below are whitelisted in your network:
Let us know if that works.
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