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Hello,

I'm struggling to work out a JQL query - I'd like it do do the following;

 

IF Cancellation Field (Custom Field) IS populated, set SLA to Cancellation Date.

 

Is this possible?

Thanks,

Dawid.

1 answer

4 votes
Warren Community Leader Oct 03, 2019

Hi @Dawid_Pawliszyn 

JQL is only used to return a list of issues, it cannot set anything. So ... you could use JQL to get all the issues where Cancellation field is populated by

Cancellation Field is not EMPTY

you would then need to use Bulk Update (or some other means) to do the second part.

In answer to your question, no it isn't possible.

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