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Issue Type Keeps Changing Name

Rob B
Rob B
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January 16, 2020

There is an Issue Type in Jira that name keeps reverting back to another (wrong) Issue Type name after a few hours of changing it on the app. The description is fine.
In the DB it appears correct.

We have ran multiple re-indexes which havent helped.

Any advice would be great.
Thanks

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 17, 2020

You need to talk to the other people who have admin access to your Jira.  One of them is renaming the issue type. 

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Rob B
Rob B
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January 17, 2020

Ha.... Ha.... Ha! :)

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 19, 2020

Not sure why you're laughing, that is the only way to change the name of a transition.

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Lenin Raj
Lenin Raj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 16, 2020

Hi @Rob B 

One cause could be that one of the installed add-on/app is changing the value.

What is the value that you enter and what is it updating it to?

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Rob B
Rob B
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January 16, 2020

It used to be 'Outbound Transaction' but it changed itself to 'B11 Non-Market', which is the name of another issue type. The description has not changed.

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