In a particular Project, we have 2K+ JIRA tickets.
I know I can retrieve those in batches of 1,000 max; but is it possible to get the total count in a sigle API call?
I searched previous threads but couldn't find anything related to this.
Thanks a lot!
Just to clarify: I'm OK retrieving tickets from the JIRA API in batches (in fact, I think that's the way one should do it).
The problem is there is no way to find out beforehand how many total tickets I will need to retrieve in said batches.
There are ways to ensure minimal number of API calls, but without knowing the total beforehand, it's not pretty.
This limitation is explained in Changing maxResults Parameter for JIRA REST API:
By default, both JIRA issue navigator and REST API cannot return more than a maximum of 1000 search results (regardless the value passed for the maxResults field in case of REST API calls).
There was a feature request for this behavior that you can find at JRACLOUD-45639. Pleas vote on JRACLOUD-45639 and add your use case to the comments for impact.
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