I can't generate my License for jira Cloud

m_4ever April 21, 2022

when I am generating my License for jira Cloud, i select the left button as the picture.

image.png

it turn away the page. 

image.png

and i select the next.

image.png

 

and click the agree.  But there were nothing to happend. And i can't get my license anyway, please help me!!!!!!!!!

3 answers

0 votes
John Funk
Community Leader
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May 23, 2023

Hey @m_4ever  - Can you update here with what your actual solution was? 

0 votes
Fabio Racobaldo _Herzum_
Community Leader
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April 22, 2022

Hi @m_4ever ,

my suggestion is to ask to Atlassian support through https://support.atlassian.com/

Fabio

0 votes
Tansu Akdeniz
Community Leader
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April 22, 2022

Hi @m_4ever 

Since it is cloud, there will be a Jira site with a trial. Can you reach your newly created site which is like xxx.atlassian.net? If it is not created somehow, please try this link.

https://www.atlassian.com/software/jira/free

m_4ever April 22, 2022

I can't created the site. I think it could not create successful. I had tried the link above.

image.png

m_4ever April 22, 2022

I clicked the Agree button when I created the site, and I expected there would jump to the next step, but it didn't. 

Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 22, 2022

What about creating a new site, same problem? If it doesn't work, you can contact support team. https://support.atlassian.com/.

m_4ever April 22, 2022

I create a new site following the step above again and again, but I can't create it anytime. I clicked the "Agree" button but there were not  any response. Could you tell me which step I was wrong?

Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 22, 2022

It is better to reach Atlassian support which I previously mentioned.

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