I can't create a project

I'm having problems when I try to create a project. At first, when I went to Projects > Create this error message showed up each time: An error occurred while trying to contact JIRA

Now when I select Projects it shows me the test project (TST) and a couple more from the Atlassian Products and Common Modules lists (because those were the last one I went into), and the option "View all Projects". The "create" option is no more and I've never been able to create mine.

I'm kind of lost by now. I used JIRA before but never as a total admin, I'm creating the whole project this time but I ran into this and I'm stuck.

Thanks in advance!

2 answers

1 accepted

This widget could not be displayed.

I had admin permissions already, I don't know what happened. It's working now. Thanks anyway!

This widget could not be displayed.

Hi Guido

You need to check if your user have permissions to create a project. Only a administrator can create a project, so first check if your user is associated to jira-administrators.

Please refer to: https://confluence.atlassian.com/display/JIRA/Create+a+project

Hope it helps,

Ricardo Carracedo

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

223 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you