How to trigger a transition when an issue is assigned to someone


I'd like to know if this scenario is possible:

My workflow is as follows:


image2016-1-26 15:52:17.png

When the ticket is on "OPEN" or " Pending (IT/L2)" statuses, I'd like the "assign" button to trigger a transition from those two (or at least one status) to "In Progress (IT/L2)" statuses. Is this possible?








2 answers

3 votes

You'll need to find/write a listener that can pick up "issue assigned" and poke the issue through the transition when it's appropriate

Hi, can anyone share such a listener?

If you don't want to create a listener for the "issue assigned", you can just remove the native JIRA Assign button (follow the reference link below). From here, you can either:

  • Create a "Assign" transition and put the post-functions you like
  • Add the "Assignee" field to a transition that you like and put the post-functions you like


there is no link about how to remove the assign button

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