I'd like to know if this scenario is possible:
My workflow is as follows:
When the ticket is on "OPEN" or " Pending (IT/L2)" statuses, I'd like the "assign" button to trigger a transition from those two (or at least one status) to "In Progress (IT/L2)" statuses. Is this possible?
If you don't want to create a listener for the "issue assigned", you can just remove the native JIRA Assign button (follow the reference link below). From here, you can either:
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