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How to make Context Column width smaller?

Dear Atlassians, 

I am terribly sorry but the issue described in this ticket  is far from being solved. 

Problems: 
- the context column takes about 40% of the whole Jira issue screen. which is way too wide and forces hours and hours of text formatting workarounds upon us in order to be able to see the whole ticket content at once.
- the right 50 % of the context column itself is pure unused space
- viewers cannot decide whether they want to see the context column and the ticket content or just the ticket content

I may suggest the following solution (referring to the screenshot below):

1. please make the blue marked elements left-aligned
2. hence spare and cut the unused red marked 50% of the context column
3. please implement the left green marked slider-button also on the right for the context column to enable viewers to decide whether or not they want to see the context column or just the ticket.

Please, Atlassian help us. 

Screenshot:
Jira Context Column Problem_20210223.png

2 answers

1 accepted

1 vote
Answer accepted
Dirk Ronsmans Community Leader Feb 23, 2021

Hey @Tobias Mueller ,

I think most of us will agree here with you in saying that the dynamic visualization could use some work.

Sadly tho we are (just like you) just customers of Atlassian helping out in a community forum. I suggest you take the case you've described here and log it as a ticket with the Atlassian support https://support.atlassian.com/contact

They should then be able to launch it as a suggestion in their own followup system (https://jira.atlassian.com/projects/JRACLOUD/issues/) so it can be tracked and voted on.

if you want you can even create it there yourself too.

Dear @Dirk Ronsmans , 

thank you very much for your help.

I wasn't aware of this being the wrong place to post this issue.

I will follow your advice and log it as a ticket with the Atlassian support.

best regards

Like Dirk Ronsmans likes this
0 votes
Daniel Ebers Community Leader Feb 27, 2021

Hi @Tobias Mueller

there have been some discussions around this topic lately, for Jira and I remember there were also some for Confluence.

A good portion of your concerns, which are very true and valid, are recorded in:

On High resolution JIRA screens are centered in the middle of screen
https://jira.atlassian.com/browse/JRACLOUD-67884

You could vote for the issue over there signalizing it is of importance to you.

Next to that there were also some dicussion on how to utilize the available screen "space" best - some years ago:
https://community.atlassian.com/t5/Jira-discussions/New-Jira-Experience-Max-Width-Issue-View/m-p/663284

I remember, there were more than just that one - this is just the one I was able to find right now.

Certainly, here is still the "main thread" regarding "new issue view" which also touches the white space, but it is a hard read - many negative voices putting all in one bucket, regarding new issue view.
https://community.atlassian.com/t5/Jira-articles/Transitioning-all-Jira-Cloud-users-to-the-new-issue-view/ba-p/1494104

Cheers,
Daniel

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