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How to assign different group to individual workflow stage for stage change or close ticket.

Alec Sun I'm New Here Jan 27, 2021

In my workflow, I have two key stages: in review , and complete. I would like to assign different group to those two different stages, then these key stages (for each ticket) could only be changed by assigned group owner.

1 answer

0 votes

Hello @Alec Sun ,

 

You can user the conditions on workflow transitions.

Workflow --> edit --> select the transitions which connects to "RIVIEW" and "COMPLETE"

--> Add condition --> users in group --> Publish the workflow.

According to above all the users in particular groups can able to move issues.

But the difficulty is there is no condition for single user (group owner) for these kind of operations.

for this you have to create a roles as "Group Owner" and have to add user into this roles.

Than again you have to add new condition on above transition  as "Users in Role".

Hoping it will helps you.

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