Tried everything and still cannot get the transition to show Resolution field...
Ensured it's enabled, created the post function, validate to make it mandatory and when I do the transition it still automatically goes to resolved without allowing anyone to update the field.
Any help would be appreciated.
Then it will pop up when you use that transition. The transition screens are very simple and non-conditional. If you don't have one, the transition is instant, if you do have a screen, the user sees it, regardless.
Have you checked that you are looking at the right workflow and that you have published your draft?
Ok, there's only two other things it could be:
1. Does the user you are testing with have both "comment" and "resolve" permissions (it really should not be this, it should still pop the window if configured correctly)
2. Do you have any customisations that may affect this?
Simple fact is that if you have a screen on a transition, with a correctly associated workflow, and a user clicks on the transition, they will get a screen with fields and a comment box.
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