Getting error while installing jira software

[Shankar]

While installing the Jira software I am getting this below error The program group you have chosen already exists.

[Ismael Jimoh]

Hi @Shankar 

Are you using Jira cloud or hosting JIRA on a cloud service yourself?

Also, we need more information to be able to help here. Where were you when you got the error?

What is the full error message?

Thanks.

[Ismael Jimoh]

Also, does the error occur if you choose a group name other than the one you are trying?

[Shankar]

Yes. 

[Ismael Jimoh]

Choose a program group other than default/atlassian or JIRA.

Do not place it within another JIRA, have a separate folder if possible.

Let us know how this goes.

Regards.