FogBugz importer using wrong URL for downloading attachments

I'm using the FogBugz OnDemand importer to import into JIRA, from a hosted FogBugz instance.

It's working well for all the cases, but I found that it's not able to download any attachments from FogBugz.

For the API, it's using the vroot /FogBugz:

2014-05-22 20:32:46 W3SVC1 P86494 GET /FogBugz/api.asp cmd=listProjects&token=vcm0d92fujvfarg66dge3ai7vosl88 80 - HTTP/1.1 Apache-HttpClient/4.2.5+(java+1.5) - - xxx.com200 0 0 1770 186 51

But when it tries to grab the attachments, it's using the root page (default.asp), not /FogBugz/default.asp.

2014-05-22 20:32:29 W3SVC1 P86494 GET /default.asp pg=pgDownload&pgType=pgFile&ixBugEvent=21537&ixAttachment=372&sFileName=STL-tech3264.pdf&sTicket=&token=vcm0d92fujvfarg66dge3ai7vosl88 80 - HTTP/1.1 Apache-HttpClient/4.2.5+(java+1.5) - - xxx.com404 0 2 1405 263 10

Could this be a bug in the importer, or is it getting that root page from the FogBugz configuration somehow?


1 answer

1 accepted

This widget could not be displayed.

Hi Kirk,

I checked this in our testing environment and... you are right... Our Importer is not respecting the whole BaseURL path of your FogBugz server while downloading attachments. I've created an issue for that: put it to my current Sprint. It should be fixed within next ~2 weeks and put in Marketplace (so it will be available for JIRA BTF customers), but our OnDemand environment requires additonal QA period, so this fix will be there in about ~4 weeks.

If this date is not acceptable for you, please let me know - I will share with you an RC version of the importer as soon as this bug is fixed.



Great, thanks. We've worked around it for now, and used a direct import from FogBugz, but good to know it'll be fixed.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

262 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you