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Fatal error duting import CSV with multiple lines

Hi all,

I'm migrating to Jira from another task manager and want to load historical data. Only one thing i cannot solve - how to load Description with several new lines inside (without it -everything fine). I have over 5k+ tasks and it's impossible to change manually such amount.

 

I already made some research and tested several solutions, starting from specs to the forums. Nothing on below seems to be worked for me:

https://confluence.atlassian.com/adminjiraserver073/importing-data-from-csv-861253680.html

https://jira.atlassian.com/browse/JRACLOUD-46365

https://jira.atlassian.com/browse/JRACLOUD-65671

 

My file looks like:

Summary,Description
Import test, "This is on \\ a new line"

 

OR

Summary,Description
Import test, "This is on 

a new line"

 

Validation is correct as jira says, but then shows fatal error.

 

1.jpg

 

Logs:

image_2021-11-26_17-30-52.png

1 answer

1 accepted

3 votes
Answer accepted

Already figured out. It's just cuz i created one more mandatory field :(

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