Email formatting issue for trial

krmuser
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December 13, 2024

Email body is showing at the right side of the page

 

 

Screenshot 2024-12-13 234900.png

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Jack Brickey
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December 14, 2024

Hi @krmuser , your image is from gmail so wonder if this is actually an Atlassian issue or gmail issue?

krmuser
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December 14, 2024

Hi @Jack Brickey All the mails received in Gmail are formatted properly.  Only from atlassian I see this issue

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 14, 2024

I am not experiencing this, but not receiving that specific email either. You might try a different browser just to rule that out. In any event this isn't a Jira product issue. You can also open a request with Atlassian

Atlass Monster
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December 14, 2024

I agree with Mr. Brickey.

Can you try to forward any problematic email to some other team member or some other of your emails to check if is the same situation?

If you use any browser extensions that can be the cause for issues. 

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