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Can not display fields related Epic in Custom Fields

Hi guys, 

Suddenly my production environment is not showing epic-related information fields including Epic Color, Epic Link, Epic Name, Epic Status
While the test environment remains fully visible

Please help me check.

Thank you so much

2023-11-08_9-30-38.png

1 answer

1 vote
Pasam Venkateshwarrao
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Nov 07, 2023

Hi @nhungttt148 

 

first of all you need to check whether that fields are associated with the project or not.

and also check whether you have added that fields in the required screen or not.

Hi @Pasam Venkateshwarrao 

Thanks for your response but I can't find these fields in Jira now so, I can't add them to any screen. While I used normally before that. 

Pasam Venkateshwarrao
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 08, 2023

Hi @nhungttt148 

Beside Epic color you can click on (....) 

select Associate to screen

next you can search the screen nameScreenshot 2023-11-08 at 3.19.50 PM.png

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