We are looking to evaluate Jira OnDemand soon, and I have been checking all the features and possible plugins we would need to cover our requirements.
One of the things I have not found is the possibility to calculate project costs based on the used resources in the team (people in different roles related to hours spent, software licenses, hardware, ... )
Is this something Jira can do out of the box, or does it require customization?
Jira itself, has no monetary cost calulations or features available. You may want to look through some of the OnDemand add ons, and integrations to see if any of theem have the features you are looking for:
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