Base url change

Paulina Ratynska May 5, 2017

Hello?

How can I change base url?

I cannot do it in the settings menu. 

2 answers

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Nic Brough -Adaptavist-
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May 5, 2017

You can not change the base url of a Cloud instance.

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Sam Hall
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May 5, 2017
Sam Hall
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May 5, 2017

p.s. in both you need to have system administrator permission to be able to do this.

Paulina Ratynska May 5, 2017

how can I have system administrator permission? I am only admin ( I have created it)

Paulina Ratynska May 5, 2017

and I have JIRA

Sam Hall
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May 5, 2017

JIRA Cloud or Server?

Paulina Ratynska May 5, 2017

Cloud

Sam Hall
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May 5, 2017

Ah.

On JIRA Server, system administrator is granted under global permissions.

But on JIRA Cloud, it is system administrator stuff is a restricted function.

If you want to change your JIRA Cloud instance URL, take a look at this knowledge base article:

https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

As Nic says - it can't be changed. But the KB article gives background and explains that you could manually migrate.

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