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Problem with incoming emails



I have problem with Jira Server. We have one shared mailbox from Outlook 365. Recently we changed the password for this mailbox. We change it in Jira, however none of incoming mails we get. Sending mails from Jira looks fine.

Our setup for incoming mails:

Name -

Description -

Protocol - SECURE_IMAP

Host Name -

POP / IMAP Port - 993

Timeout - 10000

Username -



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