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issue security scheme

I need help. I want one of the users to only view issues he/she has created and nothing else. Please help me with how I can achieve this step by step. Thank You.

3 answers

2 accepted

2 votes
Answer accepted
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 19, 2022

@Ronneth Dhanish 

If you are on company managed project, you could follow what @Seifallah Bellassoued suggests, if that solution suits you. You can always tweak the issue security scheme a bit more and tailor it to your needs (e.g. you don't want in certain cases only the reporter to view the issues. In my opinion in all security levels I would always add the role Administrator so he/she can have visibility of the issues).

If you are on team managed project, then you can't have issue security scheme and you can't hide any issue from one of your teammates. Either you grant them access to your project and see all issues, or you don't.

Understood, Thank you. 

2 votes
Answer accepted
Seifallah Bellassoued
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Nov 19, 2022

Hello @Ronneth Dhanish

To do this you need to configure 2 things:

  • Asociate a new Security Level Scheme to you project
  • Create a new automation to add the security level to each new issue under the project

Step 1: Security Scheme

  1. As jira-admin, go to the administration > Issues > Issue Security Scheme > Add Issue Security Scheme, and create your new Issue Security Scheme (Name, Description)
  2. Under Actions, click Security Levels, and create a new security level colled "Only Reporter"
  3. Under Actions, click add and select "Reporter" then Add
  4. You should have this now
    Image 4.png
  5. Go to Your project > Project Settings > Issues > Security, and associate the scheme created on the action 1 (Name, Description)

    Image 7.png

Step 2: Automation

  1. Go to you project > Project Settings > Automation
  2. Create a new Rule
  3. Choose "Issue Created" trigger
  4. Then add action > Edit Issue > Choose Issue Security > Only Reporter and save
    Image 8.png

Now, every new issue created on the project will be visible only by the person who create the issue.

Regards,

Seif

Thank you so much

Like Seifallah Bellassoued likes this

Hello @Seifallah Bellassoued, hope you're doing well. Now there's a group of members in a team who should be able to view all issues in the project but there's one member in the group who should only be able to view his issues while the rest of the group can view all the issues. is this possible? 

Hi @Seifallah Bellassoued ,

is this working also in team managed projects?

Thanks

Seifallah Bellassoued
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Nov 22, 2022

Hello @Monica Panozzo

Sorry, this is not possible as explained by @Alex Koxaras _Relational_ .

Regards,

Seif,

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