Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

error integrity check following update and server change

Hello,

I recently migrate our jira to a new server (upgrade from version last 7.x to 8.0.2).

 

I got several issue

  • no reindex possible (and no log error)
  • when I try to check integrity, I see some technical error
  • when I check to instance health I see one error related to attachment and the other are warning
  • When I analyse log I found some error

 

Troubleshooting guide

Screenshot_2019-03-13 Troubleshooting and support tools - Monizze Jira.png

Log analysis

ERROR Integrity checker preview breaks when issues have missing workflows Fixed in 6.0.7 12 hours ago 5 matches, last match on line 47916
ERROR 'Cannot get schemes for null project' Error During Integrity Check 12 hours ago 6 matches, last match on line 47656
ERROR Integrity Checker throws exception when running complete test
12 hours ago 2 matches, last match on line 47656

 

integrity checker

 

Screenshot_2019-03-13 Integrity checker - Monizze Jira.png

3 answers

can you manually delete all index files and then try to start indexing?

already tried, it still in the same state ;(

yes, the directory was created, but still got the same issue.

 

Thanks

0 votes
brbojorque Community Leader Mar 17, 2019

Hi @Monizze IT , it looks like you have an old MySQL driver for the database. Please view the compatibility of MySQL for JIRA 8. 

If this doesn't help try to find an updated MySQL version for Jira 8 and perform the migration again.

I got the last version from the website of mysql ;)

For now I drop this migration and will wait a bit

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

225 views 1 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you