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Service Accounts as Managed Accounts

Christy Johnston
Christy Johnston Sep 28, 2023

Has anyone figured out how to verify a managed account when using a Service Account that doesn't have an email account of which to login and verify? We have an Org with the products of JIRA Cloud and Access. TIA

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_
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Oct 08, 2023

Hi @Christy Johnston 

You need an email address for the account to be a Managed Account - so it can verify against the domain.

Ste

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Christy Johnston
Christy Johnston Nov 01, 2023

Thanks. Our Service Account has an email address with our domain. It just seemed to take some time to be recognized as a managed account. 

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