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Question about mail handler

Hello community!

I have a question about mail handler for incoming mails (Jira cloud).

I'm not 100% how it works. 


Maybe I will try explain my situation:

I have set handler (for default cloud mail server):


Result is, when I send mail for address "" get new issue in project SENT-TEST which is correct. 


But now every email for that address ( will create new issue? 

Is possible to set one address from I want to make issue for that project?


I want to get situation:

If sender is
recipient is
then create a issue in project SENT-TEST

Thats all. But only for one sender address. 


Can You give me some advice. Thank You

1 answer

I found one thing. Only users of my instance of Jira which have licence can create issue via mail. But still I cant found option to specify just one sender.

Still looking for this:

If sender is <- missing that step
recipient is
then create a issue in project SENT-TEST


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