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Migrate cloud projects into another cloud instance with no datacenter

Cloud Instance A has 5 JIRA software projects, 1 Service Management and Confluence

Cloud Instance B has 3 Service Management and Confluence

No Datacenter

I want to migrate 3 JIRA software projects to Instance B and one of the solutions that I found is to create a backup and restore, the question is does it affect the existing projects on Instance B (e.g. Service Management and Confluence data will be deleted)?

I haven't found clear documentation for this kind of scenario and I need your help to verify that my solution is correct and safe.

Thanks in advance

 

1 answer

1 accepted

1 vote
Answer accepted
Alexis Robert Community Leader Jun 02, 2021

Hi @Charles Vinasoy , 

 

if you do a backup and restore, it will completely wipe the Jira instance where you will import the data. This means it will not merge the projects, but overwrite the current data.

If you need to migrate projects between Cloud instances, I would recommend a CSV export of your issues and then import it in the target Jira instance : https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

 

Let me know if this helps, 

 

--Alexis

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