Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Migrate cloud projects into another cloud instance with no datacenter

Cloud Instance A has 5 JIRA software projects, 1 Service Management and Confluence

Cloud Instance B has 3 Service Management and Confluence

No Datacenter

I want to migrate 3 JIRA software projects to Instance B and one of the solutions that I found is to create a backup and restore, the question is does it affect the existing projects on Instance B (e.g. Service Management and Confluence data will be deleted)?

I haven't found clear documentation for this kind of scenario and I need your help to verify that my solution is correct and safe.

Thanks in advance


1 answer

1 accepted

1 vote
Answer accepted
Alexis Robert Community Leader Jun 02, 2021

Hi @Charles Vinasoy , 


if you do a backup and restore, it will completely wipe the Jira instance where you will import the data. This means it will not merge the projects, but overwrite the current data.

If you need to migrate projects between Cloud instances, I would recommend a CSV export of your issues and then import it in the target Jira instance :


Let me know if this helps, 



Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

319 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you