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Merge 2 Issues

Hella
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Sep 22, 2023

Hi,

being a complete newbie to jira I cannot find the option to simply merge two issues in my project. A short google resulted in either: it's not possible or in a pretty easy way through Actions -> Merge which is not available for us but replaced by "connect to Slack channel" (see image attached) which we haven't even enabled.

Any chances to enable merge for us ... how?

Thanks

merge issue.jpg

1 answer

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Answer accepted
Kate Pawlak _Appsvio_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 22, 2023

Hi @Hella,

There is no such feature available natively in Jira. You can only copy data from one issue to another and close / remove duplicated ticket.

If you want to do it more smart way, you have to use the app. I can recommend our Issue Merger for Jira. The manual merging is available from the same menu as you present on the screen: three dots on the issue view > Merge. You can also define some automated rules to merge issues automatically based on some conditions (it's configurable under Project settings > Issue Merger auto-merge).

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