Jira agile board not showing issue

Help, :) 

I have created many boards and this is the first time I have seen this.   I have two columns and one of the columns when in the configure portion shows a status with 1 issue in it.  I go to the board and it does not appear?!?   If I put any other issue there (by moving say closed status to this column) they show.    

Went through the recommendations here and nothing https://confluence.atlassian.com/jirakb/issues-are-not-appearing-in-boards-779159013.html 

This issue did appear when it was in the other column.

Thanks in advance,


2 answers

1 accepted

1 vote
Accepted answer

Kanban boards, by default, use "issue is in a released version" to remove "done" issues from the right-hand column.  Have a look at the "sub filter" near the bottom of the main board configuration page.

I just saw sub-filter.    I am learning still.   Thanks.

I found more information when turning on DEBUG in the log I see it is running this query: ( {fixVersion in unreleasedVersions()} OR {fixVersion is EMPTY} )  

Why does it need an unreleased version for FixVersion?!?    

Is there a way I can turn that off?

Hi Robbert,

It is not required and you can remove the Kanban board sub-filter. But it is a default setting on each board.

It is depending on the Fix Version/s field in you field configuration. If its hidden there, by default a board will not show So for each board you create on projects with the field Fix Verion/s in the Field Configuration, you should remove the sub filter.



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