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I do not get a notification email

I do not get a notification to my email even though I define it on the jira's setting.

- I checked in all the folders in my mail including spam.

Please advise


1 answer

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Hi @Shani Michaeli , Welcome to the community. So those settings are your personal settings however the project settings are the master notification settings. That is, if the project administrator did not enable notifications such that you would receive them normally then you may not receive notifications. If you are an admin can you go into your project settings and then notifications and access which notifications are enabled for which roles or groups and if you're in any of those roles or groups?

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