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Existing Subtasks transition to backlog after creation of new Subtasks

Jiuguang Wang
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 11, 2023

I noticed the following weird behavior. Our workflow has the following statuses: Backlog, Todo, In Progress, In Review, and Done. Any status can transition to any other status.

I have a Story with multiple existing child issues (Subtasks), all of which are "In progress". I created a new Subtask as a child issue of the same Story, but immediately afterwards, ALL of the existing Subtasks transitioned to "Backlog". How do I prevent this from happening?

Thanks!

1 answer

1 vote
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 11, 2023

Hi @Jiuguang Wang and welcome to the community,

You have to see if any rule or post function triggers this transition. Jira does not transition issues automatically. Can you see the history of the transitioned subtasks and verify any movement?

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