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we are working with Jira & Jira Service Management cloud.
I want to copy one of my ITSM Projects, to make some tests. Ive seen another question like this, referring to:
- > products -> sandbox
But I cant create a Sanbox :/
Can someone may help me? I really need to test some new things and I am not allowed to test it on our current project.
Many thanks in advance!!!
Hi @Susann Petzold ,
sandbox is availanble just for premium and enterprice plans and not for standard ones. For further information please take a look to the following article https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/
Hope this helps,
If you want to create a clone of your project, with same configuration, in your prod environment you can do that through the following approach https://confluence.atlassian.com/jirakb/how-to-copy-projects-in-jira-cloud-779160835.html.
After doing that you will have a clone of your original project and you can perform tests at your convenience.