We have multiple custom fields and it would be beneficial to create reports or charts based off these fields.
For example, one custom field is "Tier" with dropdown options of "Tier 1, Tier 2, Tier 3"
Can I create a filter to show only Tier 1 Jira issues? (with the filter I would create a chart)
Another example, custom field is "Health" with options "A,B,C" --I'd like to pull a report of all B selections.
One more example is "Total Price" -- this is a number field. I'd like to be able to filter based on greater than 20,000 for example or less than 40,000. etc
I'm not sure if any of this is possible but I appreciate feedback.
As @Trudy Claspill mentioned, it is worth researching and investing in 3rd party app. Jira provides a variety of reports, but for deeper customizations, the Marketplace is your place to go.
Both apps have decent coverage of supported custom fields:
eazyBI Reports and Charts: https://docs.eazybi.com/eazybi/data-import/data-from-jira/jira-custom-fields
You can definitely create filters based on custom fields.
Jira doesn't natively provide a true custom report generator. It provides a number of gadgets available through Dashboards. Many of the gadgets can be set to use a saved filter as the basis for the data to be displayed. Some gadgets let you select fields to use for the "metric" of the chart. Some of the gadgets will allow you to select from custom fields for the metric while others do not.
It really depends on the specific gadget and the custom field you want to use.
If you want a true custom report generator you will need to invest in a third party app in the Atlassian Marketplace There are several available, but I have not used any of them so I don't have a recommendation.
This is 100% doable, but not inside Jira. If you are open to using 3rd party app, please take a look on Pivot Report we are developing. It's all about presenting data from Jira issues in multiple ways. Ping me if you need a demo to go over your specific request.
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