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how to allow Service Desk customers to view all tickets in our JIRA project?

Presandi Liyanapalliya
Presandi Liyanapalliya Feb 26, 2019

i want to see all JIRA service desk tickets through a portal. at the moment i can see items only created by me. 

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Kat Warner
Kat Warner
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Feb 26, 2019

This can be set up by using Organisations. This allows multiple customers to see tickets raised by other people in their organisation.

This needs to be set up by a Jira Service Desk agent and you will need to confirm who should be in your organisation.

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