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Free Apps from marketplace that allow adding custom fields to JSM customer request list in portal

Danilo Simic May 17, 2024

Hello,

 

I need to add some custom fields to the customer request list in the JSM portal. Because this is not an option out of the box (good job Atlassian) I was wondering if there is a free marketplace app that would solve this problem?

Also if anyone knows of a workaround for this please share.

 

Thank you!

3 answers

1 accepted

2 votes
Answer accepted
Rudy Holtkamp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2024

Hi @Danilo Simic ,

There is no API to the request list view, hence it is not possible to create an app for it.

 

Danilo Simic May 17, 2024

Wonderful.

 

Thank you for providing this information.

0 votes
Elitsa Velikova May 20, 2024

Hi @Danilo Simic ,

Our app Advanced Portal Reports will let you do that. It is free for up to 10 users.

Cheers,

Elitsa

Rudy Holtkamp
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 20, 2024

This will show you what you want, but it is not the same list.

0 votes
Danilo Simic May 17, 2024

This is the list I am talking about:

customer request list.jpg

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