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Can modify the way a knowledge base is displayed via Service Manager cloud?

David Zoretic
David Zoretic I'm New Here Jan 29, 2021

Currently there is one area that displays the knowledge base (from Confluence).  I would like to display multiple items.

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Nic Brough _Adaptavist_
Nic Brough _Adaptavist_ Community Leader Jan 29, 2021

No, the layout of JSD and its knowledge base view are coded into the application, they're not configurable.

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