Custom Resolution Flow for a project

Hello, 

In our JIRA system there are so many resolution statuses are being used such as " fixed, completed, unresolved etc".  I would like to use the ones came with JIRA originally which were  " done, won't do , duplicate, cannot produce ".  Is there a way to have a custom resolution flow for a specific project ?

Thank you.

Elif 

2 answers

0 votes

Technically, no, there's no "resolution scheme"s.  Your list of resolution is global.

But, you can do it in the workflow.  It's possible to add workflow properties (see https://confluence.atlassian.com/adminjiraserver071/workflow-properties-802592825.html ) which can limit the options shown to a user when going through the "resolve issue" transition.

0 votes
Joseph Pitt Community Champion Aug 23, 2016

I suggest using the 'include' function. Otherwise you'll may be updating most of the transitions whenever you add another resolution

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