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Custom Resolution Flow for a project

Hello, 

In our JIRA system there are so many resolution statuses are being used such as " fixed, completed, unresolved etc".  I would like to use the ones came with JIRA originally which were  " done, won't do , duplicate, cannot produce ".  Is there a way to have a custom resolution flow for a specific project ?

Thank you.

Elif 

2 answers

0 votes
Nic Brough Community Leader Aug 23, 2016

Technically, no, there's no "resolution scheme"s.  Your list of resolution is global.

But, you can do it in the workflow.  It's possible to add workflow properties (see https://confluence.atlassian.com/adminjiraserver071/workflow-properties-802592825.html ) which can limit the options shown to a user when going through the "resolve issue" transition.

0 votes
Joe Pitt Community Leader Aug 23, 2016

I suggest using the 'include' function. Otherwise you'll may be updating most of the transitions whenever you add another resolution

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