Admin can not delete attachments

I can't see recycle icon beside my attachments. I am administrator and I have all grants in permission scheme

1 answer

1 accepted

1 vote

Administrator rights are irrelevant.  Can you show us the permission scheme for that project, and explain how your account matches the delete rules?

In attachment you can see my permission scheme. But I can't understand "how your account matches the delete rules" - what it means?


JIRA permissions.pngJIRA permissions 2.png

Look at the "attachments" section in your screen shot.  It gives three rules - who can create attachments, who can delete their own attachments, and who can delete any attachment.

Your account obviously matches the rule for "delete own", as that says "any logged in user", but the rule for any attachment is "people in a role".  Are you in that role in the project?

Hi Nic!

Thank you very much! Problem was in roles, I messed up administrator role in project and administrator of JIRA smile

Have a nice day!

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

44 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot