NO workflow step to move/ No transition step

[M]

Hi Community!

i am unable to move this above ticket, anyone helps to understand this and how can i set this, i have admin access as well.

[Filipi Lima]

Hello, there.

We have two similar articles on the subject:

https://confluence.atlassian.com/jirakb/workflow-transition-stuck-can-t-move-or-transition-jira-issue-1141501863.html

https://confluence.atlassian.com/jirakb/jira-server-issue-not-showing-expected-transitions-695111232.html

The most common solution for this problem assuming it is not affecting an entire project or instance is to run the Integrity Checker:

https://confluence.atlassian.com/adminjiraserver/using-the-database-integrity-checker-938847667.html

• Specifically the workflow integrity checks.

If you're having issues running the integrity checker through the UI (it may timeout due to proxy configuration) it's possible to validate against the database:

https://confluence.atlassian.com/jirakb/sql-equivalents-for-jira-server-s-workflow-integrity-checks-658179102.html

[John Funk]

Hi M,

Make sure this is an actual transition from that status to another status. Then check to see if there are any Conditions on the transition(s) out of that status. 

[Sachin Dhamale]

@M ,

1. First check you have the Issue Transition Permission for the project where you are trying to create a issue.

2. Check if there is any condition on the transition which suppose to visible for you

3. Run the integrity checker for workflow

Accept the Answer if it helps