Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to show empty fields from each tab on View screen categorised by each tab


Hi, hope everyone is doing fine.

I have a project with an issue type that contains multiple tabs.

As per my reading here, fields that has value will show in Details section. How can we show the fields that has no value yet?

I read here, the empty values will show under the section More fields, how can we enable that? (sorry this is for cloud)

Your help is much appreciated. Thank you!

update: Apologies not being explicit. We have script runner on our jira server. The ideal workflow would be, when ticket is created, on the View Issue screen, the empty fields would be listed on the Notification section on top of Details section (as per screenshot attached)
Screenshot 2022-04-22 at 2.44.02 PM.png
Any pointers would be helpful!

1 answer

0 votes

Hello @Kamal Iqlaas Ismail ,

Jira On-premise (server / DC) designed like as 

the empty value fields will not shown on the view screen, to feel for better UX.
And the second article you posted is referred to Atlassian Jira cloud. It is not for Server versions.

It's not possible to show the empty value fields on "View Screens"

There is a feature request on Atlassian side --> 

You may vote / comment on the above.



Appreciate your response. What about web panel?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

67 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you