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Cannot see Developer section in the JIRA ticket

Hi,

 

I've connected my JIRA account to GitHub repos using Marketplace app (https://marketplace.atlassian.com/apps/1219592/github-for-jira?hosting=cloud&tab=overview). 

However I do not see 'Development' field in my Jira tickets.

When looking at the 'Fields' configuration for my project, I see that 'Development' field is locked. Can you please explain why this might be happening.

I currently have a free account.

 

Thank you,

 

Liza

1 answer

0 votes
Jimmy Seddon Community Leader Dec 19, 2019

Hi @Liza Logounova,

Welcome to the Community!

I'm pretty sure this document will help explain things:

https://confluence.atlassian.com/jirasoftwarecloud/viewing-the-development-information-for-an-issue-777002795.html

Basically, you will need to have access to a Jira Software license, and you will need the "View Development Tools" permission in the project that you are looking to be able to see the "Development" field in Jira issues.

I hope that helps!  If you have any further questions, please don't hesitate to ask!

-Jimmy

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