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I do not get email notifications when watching a thread

I do not get email notifications when watching a thread

Email is added to my Atlassian profile, I checkced all spam and not apma folders in my mailbox. I am watching the thread. (the eye says WATCHING).

I just do not get any emails.

Please help so I can actively participate in the community.

2 answers

1 vote

@Nari Man sorry to hear that! Can you double check your notification settings at this link?

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@Nari Man I saw your note to Brant below and double checked on the back end: based on your settings you should be getting immediate notifications for replies in this thread.

I'm going to go ahead and email you so I can get the team to help troubleshoot.

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Testing a reply in this thread without an @ mention to see what happens.

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I got notification email. Thanks

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Like • Monique vdB likes this

Are you receiving other notifications now?

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0 votes

@Nari Man Is this on an Atlassian product or are you not getting Atlassian community notifications.

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Hi @Brant Schroeder I am not getting the notification that you responded to my question here.

I do not get emails from Community.atlassian.com.

HAving said that, since last 3 days ago I have received 2 emails form other threads but I definitely did not get an email that you responded to this thread. I also did not get a notification that Monique responded to this thread. Screen Shot 2021-05-24 at 3.21.50 PM.png

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