How to automatically add support@eazybi.com as watcher for tickets about eazyBI?

[eazyBI Support]

Hi,

Could you please share some tips or documentation page where it is described how to set support@eazybi.com as default watcher for all tickets created in community.atlassian.com as we don't receive emails when customers create new tickets?

Kind regards,

eazyBI support

[Nic Brough _Adaptavist_]

As Thomas says, it's in progress.  Ways to better watch and support our add-ons in the Community is very high on the list of improvements.

[Thomas Schlegel]

Hi,

at the moment, it is not possible to subscribe to a search term. You can only watch a channel.

But Atlassian is working on the ability to subscribe to a search.