unable to pass through the setup options page while getting started with Crowd

Innova Ops
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 12, 2015

Hello,

I just unpacked the tar file, modified "crowd-init.properties" started crowd and then when i was trying to do the setup on my browser, the page doesn't passes through the setup option page. Here is the error i am getting on my browser:

##

Error while trying to retrieve the supplied base URL: "Connect to xx.xx.xx.xx:8095 [/xx.xx.xx.xx failed: Connection timed out". Try http://xx.xx.xx.xx:8095/crowd instead.

##

I tailed the logs on my machine and this is what i see in there:


##

 

2015-11-12 13:02:26,376 http-bio-8095-exec-6 INFO [atlassian.johnson.filters.JohnsonFilter] The application is not yet setup. Redirecting request from '/console/login.action' to '/console/setup/selectsetupstep.action'
2015-11-12 13:02:26,630 http-bio-8095-exec-7 INFO [console.action.setup.SelectSetupStep] Current setup step is /console/setup/setupoptions.action

##

Can someone tell me what the deal is here and why it is timing out, please?

 

1 answer

0 votes
Bruno Vincent
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 12, 2015

Hi,

Looks like your Crowd Server itself cannot reach Crowd. You might have a DNS or proxy issue.

Take a look at: https://confluence.atlassian.com/display/CROWDKB/Error+while+trying+to+retrieve+the+supplied+base+URL

 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events