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hipchat server login username question

C_ Faysal
C_ Faysal Mar 14, 2017

our HipChat server is connected to crowd.

i can not login anymore for some reason.

entering the email address (user with matching email record exists in crowd)

HipChat keeps telling me email or password wrong...which is definitely NOT the case.

any ideas where i can look for what?

 

thank you

 

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C_ Faysal
C_ Faysal Mar 15, 2017

solution was to deactivate and reactivate my user in HipChat Server to kill all active sessions

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