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hipchat server login username question

C. Faysal
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March 14, 2017

our HipChat server is connected to crowd.

i can not login anymore for some reason.

entering the email address (user with matching email record exists in crowd)

HipChat keeps telling me email or password wrong...which is definitely NOT the case.

any ideas where i can look for what?

 

thank you

 

1 answer

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C. Faysal
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 15, 2017

solution was to deactivate and reactivate my user in HipChat Server to kill all active sessions

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