Unicode characters in user names ( Confluence Crowd Active Directory MySQL)


  • You are using crowd for authentication and user directory is an Active Directory Server
  • Confluence caches the crowd user database in its own mysql database.
  • User display names contain UTF-8 characters.
  • Logged in user display name is not shown correctly.

1 answer

1 accepted

How to fix it:

  • Find your confluence.cfg.xml ( in my case /var/atlassian/application-data/confluence/confluence.cfg.xml)
  • find the property name "hibernate.connection.url"
  • add &characterEncoding=utf8&useUnicode=true to the end of the value
  • restart confluence

What's your suggestion for MS SQL 2012?

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