Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Unicode characters in user names ( Confluence Crowd Active Directory MySQL)


  • You are using crowd for authentication and user directory is an Active Directory Server
  • Confluence caches the crowd user database in its own mysql database.
  • User display names contain UTF-8 characters.
  • Logged in user display name is not shown correctly.

1 answer

1 accepted

1 vote
Answer accepted

How to fix it:

  • Find your confluence.cfg.xml ( in my case /var/atlassian/application-data/confluence/confluence.cfg.xml)
  • find the property name "hibernate.connection.url"
  • add &characterEncoding=utf8&useUnicode=true to the end of the value
  • restart confluence

What's your suggestion for MS SQL 2012?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

223 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you