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Server restart and all logins are failing

Kirsty Dixon
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April 30, 2019



Had to reset our server and all servers are running as should, but when go login all logins are failing and if try to reset password, get the following error 


"The password could not be changed by the credentials provider. The following URL does not specify a valid Crowd User Management REST service"

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Bruno Vincent
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May 1, 2019

Hi @Kirsty Dixon 

The error you get means that your applications (e.g. Jira, Confluence) cannot contact the Crowd server. Maybe Crowd did not start properly. Anything in Crowd's log file?

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