Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Remove user from crowd database

We have crowd configured with active directory. Users are added to a AD group and they appear on crowd. We removed a user from AD group but crowd is still showing that user in its list. We have restarted crowd but still user does not go away.

Can you let us know what is the best way of removing the user.




1 answer

Hi @Tahir Dar

How did you integrate Crowd with Active Directory? There are actually two different options:

1/ Delegated Authentication Directory: in that case, if you remove a user from AD, the user will not be removed from Crowd. That is the expected behavior.

2/ LDAP Directory Connector: in that case, if you remove a user from AD, the account will also be automatically removed from Crowd when you synchronize the directory.

My guess is that you might have used option #1

If you used option #2, I suppose that the LDAP filter in the configuration tab of your LDAP directory connector might be wrong

Hi Bruno,


I used option #2 and the user filter had a group that needed taken out. The isuue is now fixed.



Suggest an answer

Log in or Sign up to answer

Atlassian Community Events