How to import internal directory to LDAP?

[Mellow Rutherford D. Mendez]

Hello, How can I import users from my old internal directory in crowd to newly installed LDAP? When I use the Directory Import the error says "User Encryption Algorithms must match between directories".

[Eduardo Mallmann]

Hi, Mellow.

The only option to migrate your internal Crowd users to LDAP is if you use a Delegated LDAP Directory. Can you confirm if that's the case?

If so, please go ahead and follow the steps outlined in this KB article to get it done: https://confluence.atlassian.com/crowdkb/how-do-i-migrate-crowd-internal-directory-users-to-a-delegated-ldap-directory-391086175.html

Let me know if you have any questions! :)

- Mallmann