Hi @Natalie Turner,
As Crowd do not have a mention functionality I assume you would like to be able to mention group of people in Confluence or in Jira?
At this moment the group mention functionality is not supported in Confluence https://jira.atlassian.com/browse/CONFSERVER-23015 not it is possible in Jira https://jira.atlassian.com/browse/JRASERVER-28225.
You can watch those tickets to get notifications once those features are being worked on.
Hope that helps,
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