Does Crowd allow sync user info under Jira for the user having primary & secondary domain accounts?

[Aya AlJboor]

the organization wants to integrate Jira service management with Active directory multi-domain solution.

I am looking to use Crowd for this purpose but I would like to double-check if Crowd can do the following:

• The system can fetch information for different domain users.
• Sync user info under Jira for the user having primary and secondary domain accounts.

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Aya AlJboor ,

Crowd can be associated to multiple AD systems. If a user (with the same username) appears in more than one AD, the user information will be retrieved from the one AD in which it appears. The order can be defined by a crowd administrator. Primary and secondary domain can't be defined.

Hope this helps,

Fabio

[Aya AlJboor]

thanks @Fabio Racobaldo _Herzum_ 

[Fabio Racobaldo _Herzum_]

you are welcome @Aya AlJboor