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Assignee auto complete not showing all the available users

Pedro Felgueiras
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April 2, 2019

 I recently change my user directory from AD to Crowd. 

When I start to type the username on the assignee field, some users aren't available. To validate that isn't a permission problem, I enter with the user I can "Assign to me". 

 

Is there any cache for the user pick on the assignee field ?  

 

Thanks for the help

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Answer accepted
Brant Schroeder
Community Champion
April 2, 2019

Have you reindexed since the directory change?

Pedro Felgueiras
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 2, 2019

I have re indexing by adding a new directory and deleting it after 

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