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Added too many users for current licence, how can i remove some to get back under limit

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PGWWebMaster
PGWWebMaster Jul 23, 2017

Managed to manually add too many users for the current licence.

Now I am unable to access crowd to disable the extra profiles.

How can i remove the new users?

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AnnWorley
AnnWorley Atlassian Team Jul 24, 2017

You may apply an evaluation license without logging in. Here are some articles that can help with the predicament:

How to log into Crowd when the number of users for the license has been exceeded

Users are unable to log in after updating the license

I look forward to hearing how it goes.

 

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